Delivering the highest level of Customer Care. We focus on this from the minute we receive a phone call all the way through to completing the tour itself. From time to time we will publish feedback from our customers, please see below. Thank you to everybody who has sent in their comments and good wishes.
What our customer guests have been saying. Please feel free to have a look, we are very proud of them and would be delighted to publish yours one day soon.
Sorry for late reply but just wanted to say how much we enjoyed our trike tour last Wednesday.We have had a really fun magical tour around the Dales. Our chauffuer tourguide, what a lovely man with a great sense of humour! He was so kind and considerate helping us getting geared up and safely ensconced in our seats. He noticed my husband had hearing aids and provided a snug cap to protect them before putting on his helmet!Up and down the dales we went - narrow single track roads with passing places, hairpin bends, almost vertical gradients, meeting wildlife, walkers, bikers, camper vans and even a dustbin lorry - all so exciting. This was all executed calmly and professionally.The Tan Hill Inn was welcoming with a hot drink. The trike was really the star, majestically gleaming, and purring or roaring when required. Always greeted with smiles and waves.We felt safe at all times and would recommend this experience to all who are young at heart. Thank you for making this trip so special for us.Helena and George CameronCelebrating 50 years of marriage(END)
Our chauffuer tourguide was so informative and we so enjoyed his company. My husband said it was the perfect birthday present and we've been telling all our friends and family about our adventure☺☺.
Also enjoyed the gift a good momento of our trip and to say thank you once again for your help.
Liz and John Ward
Hi Judith & Jason
Sorry for the delay in finally getting round to thanking you and Jason for the fantastic trip you organised for me and my mum.
I can’t thank you enough for making it such a special day for her.
She’d seen you on TV and mentioned how she’d love to go so I booked it for her 92nd birthday and I’m so glad I did. Jason was brilliant right from the start. He looked after my mum really well and treated her like a queen for the day.The route was excellent – I can’t wait to go back and take my partner to the beautiful places you showed us, but I don’t think I’ll be taking my bike down some of the hairier roads! We had every confidence in Jason – he was a really careful driver but he also gave it some welly where it was safe and my mum (who was a real petrol head in her day) was delighted with the exciting bits and loved the trike - I think she has ordered one as a mobility scooter! The picnic at Jervaulx was the icing on the cake and the picnic was really nice, good quality fresh fare and plenty for two. The little bottle of prosecco was a nice touch, though we took it home as we are bad enough sober!. Thank you for being so helpful with booking arrangements and helping my mum with her questions.You have a great business and you deserve to do really well. I have done a trip advisor review just now.All the best to you both and hope to have another go some time,
Heather and Jean.
Thankyou so much for giving my dad and sister a truly memorable experience. They thoroughly enjoyed every part of it, the thrill of the ride whilst cruising through magnificent scenery. Most importantly none of this would have been such an amazing day for all the family without our chauffeur tourguide. We could relax knowing they were in safe hands and would be looked after from start to finish. A true gent.
I wish you continued success in you amazing venture. Thankyou again Judith, Jason and Michael
I'm sure this has all been said before, but all the positive reviews are justified. Jason enjoys his job and does his research well, and wants his customers to have a great time - the enthusiasm shows and is infectious as you are chauffered through the stunning scenery, nodding and waving as other people wave and smile at you. It really does make you feel special and on a hot day, it was a perfect way to enjoy the Yorkshire Dales fresh air. Thank you for a super afternoon!
Once again my thanks for a really great afternoon touring round with Jason, he made the afternoon special for my Friend Sue and I. His commentary and knowledge as we rode along, together with the wonderful views and weather were fantastic.We have already decided we will coming on another tour in the future, and are discussing which one? In the meantime could you please keep an eye out for my friends Kath Luczyn & hubby for whom I bought a voucher earlier in the year, I'm sure she will be contacting you shortly, as they are returning from Spain by the end of June
You two really are the bees knees, and a fabulous team to boot!!! Thank you for everything you have done to make our afternoon very special. Regards Jo Cumming of Welcome to Yorkshire
Just to let you know Andrew and Kate were totally blown away with the experience of their Trike Tour today..They though it was absolutely brilliant, so well thought, planned and delivered with passion. Thank you. We'll be back.
Hi Yorkshire Trike Tours
Our excellent holiday in the Yorkshire Dales at The Dairy in Newbiggin, was raised further by my wife treating me to a Yorkshire Dales Trike tour as a birthday present from a leaflet provided by Cottage in the Dales in our Arrival Pack. I don't get out a great deal locally unless I use my mobility scooter which is commented on by local children, dog walkers and passers-by, but just the view of Jason’s fantastic trike just blew me away. It is like my scooter on steroids!
Jason and his good lady Judith rediscovered their lives after being inspired by Billy Connolly’s World Tour of England. They purchased a low rider trike to enjoy the local scenery. Jason doesn't immediately strike you as someone who might me hospitable, generous or gentle as first impression is a ‘Hairy Biker/Hells Angel’ type but the truth could not be further away. Jason's courteous understanding of customers’ needs combined with his unchallenged knowledge of the Yorkshire Dales, together with the generosity with which he showed us the sights and experiences we just could not have seen in any other way. Jason is a credit to God’s Own County.
Marian loves to walk but because of my physical restrictions with MS I am normally either driving or watching from afar, so the ability to experience and enjoy the Yorkshire Dales together was amazing. Jason's constant commentary describing the hills and dales and historic events, displays a deep knowledge of his beloved countryside. All around the tour, which took over two hours, we were waved to by people who obviously recognised Jason and his trike. We can see he is a beloved part of the scenery and I, for one, would encourage anyone who has not tried this way to see the Yorkshire Dales to put aside their inhibitions and get on board.
Best Regards, Steve Uzzell, Essex.
Dear Judith & Jason,
This is a personal thank you for the excellent tour last Friday. As you know this was a surprise 70th. birthday present from my son Darran and to say we enjoyed it is something of an understatement. You personally enhanced the experience with your local knowledge and wit. I will be telling my friends about it in glowing terms. I will be putting an entry on TripAdvisor too. I believe Darran intends to contact you also possibly directly or via Facebook and/or TripAdvisor perhaps including photos and maybe videos. So thank you again for a truly great experience, your personality shined through and it was a pleasure to meet someone who is a true Yorkshireman and has such pride in being so. Kind Regards Derek Booth
Dear Judith and Jason, just a short note to say thank you so much for helping us arrange and then have our tour yesterday. Sylvia and I enjoyed it very much and it was a great way to start her birthday celebrations for later in the year! We hope to see you again soon. Many thanks once again. Regards Rob Wilson.
Dear Judith, Sorry for not coming back to you earlier. Yet again we had a fantastic day out with you. Jason even brought the sunshine out for us when he arrived (made Margaret’s birthday that bit better). It’s really nice that he has such a lot of knowledge about the area and we can talk to each other as we travel around. The visit to Ravenseat was excellent and Amanda came out to talk to us even though she was busy serving tea and scones to quite a lot of other visitors. Great lunch at the pub in Ravenstonedale. Thank you once again for an exciting day. We have left another review for you on Tripadvisor. Regards Derek and Margaret
Hi Jason, It was all over our Facebook accounts yesterday but will continue to give word of mouth to everyone we see. We both loved it. Wish I had money to buy a big tour. Michael our driver was charming, funny and great company. He had just the right amount of facts to make it interesting but not out face you and could answer the odd question when asked. From me it is a five star experience. Regards Helen Kirsopp
Hi Judith, just to say we had a great trip today. Thank you for your flexibility in changing the day. Michael was a great host and a thoroughly nice chap. I'm sure we'll give it ago again sometime in the future. Christine was thrilled with it as a birthday present. Regards Peter England.
Hi Judith, Jason and of course Michael.
We would just like to say thank you for a fantastic tour last Saturday afternoon. I couldn't believe my eyes as the trike came in to the car park. When Michael introduced himself and sorted out all the health and safety stuff we knew we were going to have a good time. I (Clive) had never been on a bike before and it was a thrill to be allowed to sit in the driving seat. Michael told us to wave at people, and Jean told me to nod at other bikers, that was so funny, the look on peoples faces. Michael bought us a coffee and showed us around a trout farm. We found that very interesting as we have a fish pond at home. We have never laughed and grinned so much before. We have showed our photos to work mates and friends. Jean has put some on face book as well, well we had to make sure all our friends saw them. We are definitely coming back for more tours...need more fixes ha ha. Going to ad a few pictures for you.
Thank you once again. Clive & Jean Hardy.